Your purchase of goods will be subject to certain laws including the Consumer Guarantees Act 1993. These consumer laws provide you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that we represent they will be fit for, and that the goods will correspond with any relevant description. Nothing in these terms shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law by the Consumer Guarantees Act 1993, which cannot by law be excluded, restricted or modified.

For all refund and return enquiries please complete our Refund and Returns Enquiry Form.

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If you receive a damaged or faulty item, please click here to contact us and we may repair, refund or provide replacement.

If you change your mind and wish to exchange an item or would like a refund, that's no problem. Please use a trackable shipping method, as we cannot be responsible for missing incoming deliveries. The goods must be unused, in the same condition you received them in and they must also be in the original packaging. We may charge a postage fee to send you a replacement.  Please click here and complete this form regarding your change of mind.

Products marked FINAL SALE at the time of sale will not be eligible for return, refund, exchange or credit unless faulty or defective. This policy does not affect your statutory rights, including but not limited to your rights under the Consumer Guarantees Act 1993, which cannot be excluded or limited by law.

We take quality very seriously.  If you're unsatisfied in any way, please click here and complete this form regarding your quality enquiry, and one of our friendly staff will get back to you asap.